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SPEC INDIA’s Enterprise CRM Software

There is a growing need for Mobile CRM Software, which is addressed by SPEC INDIA‘s Customer Relationship Management software solutions, which have been successfully implemented in various domains and industries.

As an experienced CRM development company with a multi-faceted industry-specific approach, we can help you reinvent your business model and accomplish sophisticated heights of performance, keeping in mind the specific challenges that come your way. Our custom CRM showcases a composite blend of features under each vital area – Sales, Service, Marketing, and satisfaction.

Our CRM development services offer a mobility solution that caters to the business needs of the field sales teams, and area and regional managers. The back-office application caters to the needs of the administrators, Regional and Zonal heads, Company Distributors, and dealers.

In a nutshell, the whole solution focuses on providing clients with –

  • A fully customizable solution with the fastest turn around to suit their all the workflows to be automated rather falling in the compelling situation to pay for unnecessary features and finding workarounds
  • User roles and authorization divided within staff members based on their hierarchy (up to any level) in the organization.
  • Segregation of Zones into Regions and Regions into Areas, further segmented into routes typically and based on this; entire access control is defined in the system to make it a real multi-tenant system.
  • Interfacing to 3rd party legacy system like SAP, Dynamics etc. to provide required data on the field.

15+

Enterprise Customers

30M+

Invoices Raised

25B+

Worth Transactions Processed

482K+

Total Active Users

Discover How Our Enterprise CRM Can Maximize Your RoI

Marketing
Sales
Fleet
Sales Dashboard
route Route
spot-billing Spot Billing
Finest of Marketing Promotions

Surveys, campaigns and promotions to grab the utmost customer focus. Observe futuristic trends through intelligent information analysis and activity monitoring.

    • Intelligence
    • Campaign Creation and Capturing Results
    • Below The Line Activities
    • In Field Surveys
    • Activity Monitoring & Control
    • Segmentation
    • Customer Loyalty & Gifts
    • Promotions & Campaigns
Effective Supervision of Salesforce Activities

Avail with detailed insight into your whole sales cycle. Garner smarter business with effectual customer & prospect handling.

    • Lead Management
    • Primary and Secondary Order Management
    • Competition Tracking
    • New Prospect Handling
    • Value Proposition
    • Strategic Planning
    • Effective Customer Engagement
    • Goals & Achievements
    • Sales Metrics
For the Fleet on the Go

Complete monitoring and management of the fleet in near real-time. Latest technological advancements to generate a variety of reports for timely information.

    • Monitor Vehicles in Near Real-Time
    • Real-time Alerts
    • Overspeeding, Geo-fencing, Ignition on/off, Harsh Breaking, etc.
    • Geo-Fencing
    • Speed and Halt Report to Monitor Vehicle Moments
    • Multi-Vehicle View on Map with Last Known Geo Location and Time Stamping
    • Integration with 3rd Party Systems like SAP, Weighing Bridge Applications, Transport Management Systems, etc.
    • Capability to Integrate with any VTS Hardware Device.
Seamless Visual Representation of Sales Activities

A set of visually appealing dashboards for detailed insights. Leverage the right information at the right time, at the right place.

    • Monitor Primary and Secondary Sales in Real Time
    • Predict Sales based on Historical Data
    • Understand Market Share by doing a Competitive Analysis
    • Understand Market Trends and Plan Production Accordingly
    • Measure KPIs and Targets on the basis
    • Ad-Hoc Real-time Reports for Better Insights into Management
Route Management, At Its Best

Comprehensive administration & monitoring of routes for the field force. Productive & profitable output by the sales force owing to optimal route management.

    • Manage and Plan Routes for Sales Executives
    • Track Sales Executive in Near Real Time
    • Know Sales Executive Status of the Day – Working/Holiday/Leave
    • Ability to support Route Change in Real Time by Sales Executives
    • Reschedule Calls if required from the Application
Accurate Billing On The Go

Spot bill generation and printing, on the go. Increased transparency and enhanced customer-centric focus.

    • Validate and Get Bill info from ERP/3rd Party System
    • Generate a PDF file of the Invoice
    • Print Bill through Bluetooth printer
    • Sync Offline Data
    • Collect Payment

Modules of Our Enterprise CRM

Competition Check & Tracking
Credit Balance & Transaction History
Signed Transactions
Route Planning, Feedback & Survey
view-brodcast-message View Broadcast Messages
reward-schemes-promotions Reward Schemes & Promotions
app-extension-to-dealers App Extension to Dealers
manage-served-unserved-clients Manage Served & Unserved Clients
Spot Billing
Campaign Management
Sales Dashboards
Fleet Monitoring

Benefits of SPEC INDIA’s Enterprise CRM Software

  • Calculable savings upto 50% on sales preparation and administrative time
  • Empower field force with anywhere, anytime access to system
  • Better decision making, elimination of redundant activities
  • Fulfilling orders in real time and improvised productivity
  • Enhanced customer satisfaction
  • Increase forecast accuracy
  • Efficient services implementation and monitoring
  • Maximize RoI in just 4 months
  • Upsurge market reach with best sales staff
  • Cost and time effective with the central monitoring
  • Decrease communication breaches between client, company, sales & service teams
  • Increase controlled coverage with distributors
  • Standard eCRM and sales activities, such as visit reports, resulting in accurate resource planning and time management
  • Data synchronization with GPRS ⁄ EDGE ⁄ 3G ⁄ WiFi
  • Support for third-party integration to legacy back-office ERPs (Tally, SAP, Navision, Oracle Applications, Microsoft Dynamics Ax)

Enterprise CRM Software for Various Industries

Healthcare-Industry-Image
Health
Retail-Industry-Image
Retail
Manufacturing-Industry-Image
Manufacturing
Supply-Chain-Logistics-Industry-Image
Supply Chain & Logistics

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Let’s get in touch!

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    India

    “SPEC House”, Parth Complex, Near Swastik Cross Roads, Navarangpura, Ahmedabad 380009, INDIA.

    USA

    “SPEC Partner”, 350 Grove Street, Bridgewater, NJ 08807, United States.